Overview
Arnold Transit Company is seeking passionate Customer Service Agents to join our team working in our gift stores and ticket booths!
As a Customer Service Agent with Arnold Transit Company, you’ll be the go-to expert for guests, ensuring they have everything they need for a smooth and exciting journey. From answering questions and selling tickets to assisting with special accommodations, you’ll provide top-notch customer service. You’ll also handle sales transactions, operate the POS system and keep you drawer balances – all while sharing your knowledge of ferry schedules, pricing, and local attraction. If you enjoy helping people and working in a fast-paced environment, this role is for you!
Employees perks
Competitive pay
Unlimited free rides to Mackinac Island
Free VIP tickets for Family and Friends
Additional Discount tickets for Family and Friends
Free uniform shirts
$250.00 Employee Referral Program
Employee discounts at gift shops
Opportunities for advancement
Make Lifetime friendships and memories.
Meet people from all over the world.
Enjoy the beautiful Northern Michigan shoreline.
Your Contributions to the TEAM
Welcome and assist guests in a professional and courteous manner.
Greet customers, answer questions and anticipate their needs.
Sell and communicate our services & goods to customers regarding ferry schedules, ticket pricing, promotions and other general information regarding their adventure.
Respond to multi-line phone system and other communications.
Accurately and efficiently operate ticket Point of Service (POS) System
Process ticket & gift store sales transactions.
Recognize & arrange accommodations for guests with special needs or concerns.
Balance cash drawer
Restock & organize inventory.
Maintain clean and orderly work environment.
Maintaining company standards of appearance and cleanliness
Participate and apply procedural and safety training
Qualifications
Must be at least 14 years of age
Must have reliable transportation
Strong math skills, attention to detail
Ability to reach, bend, stoop, wipe, push, pull and lift items up to 40 pounds.
Strong customer service actively looks for ways to assist customers & coworkers.
Available to work peak tourist times including nights, weekends & holidays
Locations
Opportunities as a Seller are on-site with our locations being Mackinac Island, Mackinaw City, and St. Ignace
Qualified Candidates Apply today!!
Thank you for your interest in joining our TEAM! You can learn more about this adventurous opportunity by checking us out on Facebook, “Arnold Transit Company” and our website: www.arnoldtransitcompany.com
Arnold Transit Company is proud to be an Equal Employment Opportunity and Affirmative Action Employer.
#Mackinacisland #LakeHuron #LakeMichigan #Ferry #Great Lakes #ArnoldTransitCompany #Hiring
About Arnold Transit Company
Arnold Transit Company, the largest ferry service connecting passengers and freight to picturesque Mackinac Island.
Based in the stunning Northern Michigan, you'll enjoy daily views of breathtaking shorelines of the Great Lakes, both Lake Huron and Lake Michigan as well as the Mackinac Bridge.
Mackinac Island is a globally renowned tourist and historical destination, attracting visitors from all corners of the world. While our peak season buzzes with activity during the warmer months, adventure seekers keep us going year-round. We're on the lookout for dedicated and enthusiastic team players.
