Position Overview: As a Breakfast & Lunch Waiter/Waitress, you will play a vital role in providing a warm and welcoming dining experience to our guests during breakfast hours. Your friendly demeanor, attention to detail, and exceptional customer service skills will contribute to creating a positive start to our guests’ day.
· Greet guests warmly as they arrive and escort them to their tables, ensuring a friendly and inviting atmosphere.
· Take orders accurately and efficiently, ensuring that special requests and dietary preferences are noted and communicated to the kitchen.
· Provide recommendations from the breakfast & lunch menu and answer any questions guests may have about dishes or ingredients.
· Following health code standards with regards to the handling of food
· Liaise with the kitchen staff to ensure that breakfast & lunch orders are prepared accurately and delivered to tables promptly.
· Maintain clear communication with the kitchen team to manage timing and avoid delays in service.
· Set up and arrange tables with clean utensils, napkins, condiments, and other necessary items before guests arrive.
· Continuously monitor tables during service, promptly clearing used dishes and utensils to maintain a clean and organized dining area.
· Develop a deep understanding of the breakfast & lunch menu, including ingredients, preparation methods, and portion sizes, to assist guests in making informed choices.
Upselling and Specials:
· Promote daily specials, seasonal items, and beverages to enhance the guest experience and increase sales.
· Effectively use suggestive selling techniques to encourage guests to try additional items.
· Engage with guests in a friendly and attentive manner, ensuring their needs are met throughout their dining experience.
· Address any guest concerns or complaints professionally and promptly, seeking solutions to ensure their satisfaction.
About the Villager Restaurant, Lewiston LLC
Join our team as a Breakfast Waiter/ Waitress and be a part of the team that ensures our guests start their day with a memorable and enjoyable dining experience. Your dedication to service excellence will contribute to the overall success.