Supervised By:          Operations Managers

Supervises:                 No Supervisory Responsibility

Position Summary:

Under the direct supervision of the Operations Managers, operates a variety of vehicles in the transport of passengers.  Responsible for the care, welfare, safety, and security of passengers and the vehicle.

Essential Job Functions:

An employee in this position may be called upon to do any or all of the following essential functions.  These examples do not include all of the duties, which the employee may be expected to perform.  To perform this job successfully, an individual must be able to perform each essential function satisfactorily.

Conducts pre-trip safety and maintenance inspections of vehicle(s).  Records and reports vehicle maintenance needs to Fleet & Facilities Manager for repair.  Inspects and maintains the vehicle’s interior and exterior for cleanliness and performs duties associated with maintaining the vehicle.  Performs other vehicle cleaning activities as assigned.

Proficient in the proper use and maintenance of all vehicles and vehicle equipment within BATA’s fleet.

Proficient in the use and operation of communication equipment.

Receives and records fares, tokens, or transfer tickets from passengers.  Assures the security and accuracy of such.

Operates vehicle in an efficient and safe manner, complies with traffic regulations/laws, and safely drives within the weather, road, and lighting conditions.

Assists mobility disabled passengers on/off the vehicle.  Securely fastens wheelchairs and other mobility devices to securement systems onboard vehicles.  Assists ambulatory passengers on/off the vehicle as needed.

Records total passenger, mileage, hours, fares, and other data on daily ride sheets.  Exchanges fare box vaults.

Pick up and deliver freight from point to point as required.

Maintains comprehensive knowledge of transportation resources, service geography, and road conditions.  Receives and disseminates information regarding traffic accidents, delays, breakdowns, and such to other drivers and transportation service coordinators.

Performs other related work as assigned.

Required Knowledge, Skills, Abilities, and Minimum Qualifications:

The requirements listed below are representative of the knowledge, skills, abilities, and minimum qualifications necessary to perform the essential functions of the position.  Reasonable accommodations may be made to enable individuals with disabilities to perform the job.

High school diploma or equivalent.

Must posses and maintain a valid Michigan driver’s license and maintain a Commercial Driver’s License Class B with, at minimum, passenger endorsement and air brakes.

Must maintain a valid medical card provided by a certified medical examiner.

Must maintain an excellent driving record.

Must present neat well-groomed appearance in all situations.

Skill in the use of technology, including computers and a variety of related software, and the ability to master new technologies.

Ability to understand and follow oral and written instructions and carry them out independently.

Ability to effectively communicate and present information orally and in writing.  Tactfully and courteously interact with co-workers and customers, provides excellent customer service.

Ability to solve problems, work effectively under stress, within deadlines and changes in work priorities calmly and positively.

Ability to think abstractly and visualize geographic bus locations and destinations.

In addition to the above requirements, all positions require the ability to read, write, speak and understand the English language as necessary for the position; the ability to follow written and oral instructions and the ability to interact positively with other employees and members of the public.  Employees are also expected to possess and maintain a record of orderly, law-abiding citizenship, sobriety, integrity, and loyalty as it pertains to and reflects upon their employment.  Employees must be physically and mentally able to perform the essential duties of their position without excessive absences.

Physical Demands and Work Environment:

The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job the employee is required to sit for prolonged periods of time without restroom breaks or to stretch and move.  The employee must be mobile to stand, walk, regularly and continuously step up and down from vehicle steps (heights of up to 18”), stoop, and kneel.  Use of hands to finger, handle or feel and reach with hands and arms.  Operates manual and electric mobility device lifts as well as vehicle passenger service doors requiring upper body strength and agility.  The employee must be able to lift a maximum of 40 pounds with the exception of being able to operate the manual lift with hand tool which could exceed 40 pounds per square inch, carry, and move items of moderate to heavyweight.  Vision required in this job includes close, distance, color, peripheral, depth perception and adjusting focus.

The typical work environment includes all kinds of weather in all seasons, regularly exposed to moving mechanical parts, vibration, fumes from the exhaust, and chemicals associated with vehicle cleaning.  The noise level is usually moderate to loud.

Employment Status:

FLSA – Hourly

BATA is an equal employment opportunity employer. Discrimination against any person in recruitment, examination, appointment, training, promotion, retention, discipline, or any other aspect of personnel administration because of race, national origin, religion, color, age, sex, marital, status, height, weight or a disability that is unrelated to the individual’s ability to perform the duties of a particular job is prohibited except where a specific age, sex, or physical requirement constitutes a bona fide occupational qualification necessary to ensure proper and efficient-administration.

About Bay Area Transportation Authority

About Us
A Community Partner
As a public entity, Bay Area Transportation Authority (BATA) is a vested community partner. Significant community input has driven a multi-faceted improvement plan.

Team BATA Milestones
Our 120 employees, along with the strategic vision of our leadership and the BATA Board, have played a major role in making BATA a better service. Milestones include the following:

A major financial turn-around
Grant-funded capital improvements, including new buses and transfer station renovations
Organization-wide customer service training
New branding and service names
Rider-friendly technologies
Leaner and greener vehicle fleet

Serving Leelanau and Grand Traverse Counties
BATA provides more than half a million rides to residents and visitors in Leelanau  (pop. 21,708) and Grand Traverse counties (pop. 86,986), including those in the city of Traverse City (pop. 15,479). BATA is driven to meet the expectations of voters who approved a multi-year millage for operations by 56% in May 2017.